Returns & Refunds
Last updated September 5, 2026
Every Nomad piece is made to order — produced individually after you buy it, not pulled from a shelf. That keeps waste down, and it shapes how returns work.
Change-of-mind returns
Because each item is printed for you specifically, we cannot accept returns or exchanges for change of mind, and we cannot offer size exchanges. Please check the size guide on the product page before ordering — choosing the right size up front is the best way to make sure you love what arrives.
Damaged, defective, or wrong items
If your order arrives damaged, defective, or materially different from what you ordered, we will make it right with a replacement or a refund. Report it within 30 days of delivery.
How to report a problem
Email nyc@muhammadelbadri.com within 30 days of delivery and include:
- your order number;
- a description of the problem;
- clear photographs showing the damage, defect, or difference.
Once we confirm the issue we will arrange a replacement or refund at no cost to you. Refunds are issued to the original payment method.